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Improving Performance Variability: Coach for Results

It’s time for a choice. How would you rather learn?

Several hours in a classroom with slides, guidebooks and an instructor
Self-paced training though an interactive app that feels like a video game—complete with motivational music and digital rewards for achievements

Millennial or not, we bet you chose the latter. Two modern tools that Alorica’s coaches use to help agents reach their potential are eCFR, our proprietary Electronic Coaching for Results software, and gamification.

Read more by downloading the Improving Performance Variability: Coach for Results eBook now.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST), NMLS 950746. Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.