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Making Every Agent Excellent with Alorica Agent Assist

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Insanely great customer experiences—every single time.

Alorica Agent Assist does more than just set your agents up for success. It creates a better and more consistent customer experience using the power of artificial intelligence, giving your agents the answers they need—exactly when they need them.

By having a conversational guide by their side, agents can anticipate what customers need through real-time, next-best actions, delivering ‘Right-First-Time’ support for every scenario…even the most complex ones.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.