When a customer calls in Mandarin, your English-speaking agent hears them in English. When your agent responds, the customer hears perfect Mandarin. That's ReVoLT™.
No hiring. No extensive training. Just better customer service with your current team handling calls in any of 75 languages with 97% translation accuracy.
Why does traditional multilingual CX need to change?
Customers expect native-language support but working with interpreter services balloons call times and can cost a fortune. Meanwhile, hiring qualified multilingual agents for rare languages is expensive and can take months.
Your best agents can now help customers in any language, instantly, so you can offer the same CX with global reach.
Seamless technology integration & fast deployment
Whether you’re enhancing an existing contact center or building new multilingual capabilities, ReVoLT integrates easily with your current systems:
- Works with leading cloud telephony platforms (Genesys Cloud, Amazon Connect, Twilio, etc.)
- Simple desktop application (Windows-based)
- Deployment in as little as 14–17 weeks—or 7 weeks using Alorica infrastructure
Your CX. Any Language. No Barriers.
With ReVoLT, native-sounding translations happen in real time maintaining tone, nuance, and customer trust. This means better experiences, faster resolution times, and stronger brand loyalty worldwide.
Download our ReVoLT Fact Sheet to see exactly how real-time voice translation works and what results other companies are seeing.
