“Biker Boss” Bong Borja Leads Alorica Asia with Family-Focused Care

Alorica’s President of Asia Bong Borja recently participated in an interview for ANC’s “The Boss”, a local TV program that features entrepreneurs and executives who are changing the game of the Philippine business industry. In the one-on-one interview with host Cathy Yang, Bong discussed how we’ve created an environment that motivates our workforce, including a family-oriented and collaborative culture, a strong Corporate Social Responsibility (CSR) where employees can give back to their community, to career growth opportunities. He also discussed his leadership style, which has directly affected Alorica’s success in the region – those attributes include being decisive, caring and transparent. Watch the full episode here: http://bit.ly/2TxYx4J.  

Bong also provided commentary in two separate articles for ABS-CBN. The first, which can be read here, focused on how millennials are adapting to quotas, most notably found in high-performance industries. In the second article, Bong highlighted Alorica’s successes from 2018 and what he expects as another growth year in 2019.  

With 38,000 insanely great customer experience experts spread across 24 locations in Asia (Philippines, Japan, China and India), Alorica provides business continuity and a broad range of cost options, powered by customer service associates who possess strong English and bilingual capabilities and cultural integration with the U.S. Learn more about our offerings in Asia, especially as the second largest customer service provider in the Philippines, by visiting here.