Please enter three or more characters.

Trust & Safety

Protect your customers from bad actors, scams, fraud, content abuse and account takeovers
Let’s Talk!
Contact Banner

Desired Outcomes… Delivered

Cyber-attacks, online customer data fraud, content mishandling and identity theft are all on the rise. Criminals are adapting their methods to the times – and you need a partner that understands how to detect and prevent fraud and mitigate content abuse. 
Prepare for the unexpected with a safe and secure CX journey that prevents accounts from being compromised and shields users from content abuse, bad actors, and scams.
Create a community of ambassadors by giving them a safe place to interact and transact—free from harassment, violence, and fraud.
Loyalty & Engagement
Loyalty & Engagement
Alorica’s Trust & Safety solutions help clients reduce fraud losses without negatively affecting their customer experience.
pixels image

Results You Can Measure


FTE ramp across three regions with less than 2% attrition across 11 moderation and labeling queues


Fraud cases resolved annually

1 billion

Pieces of content moderated annually from users in ~35 countries in 17 languages


Reduction in fraud losses for a computer technology company


Recognized for Content Moderation, Trust & Safety in NelsonHall’s 2021 NEAT evaluation for Social Media CX Services


Saved for a large banking client

Related Content

Trust and Safety Thumbnail
Trust & Safety Fact Sheet
Consumer data fraud protection, content moderation, and insanely great CX are easy with Alorica. Learn how we can safeguard your customers, your reputation, and your bottom line.
Read More
Alorica Named a Leader for Content Moderation, Trust and Safety in NelsonHall’s 2021 Social Media CX Services NEAT Assessment
Alorica Named a Leader for Content Moderation, Trust and Safety in NelsonHall’s 2021 Social Media CX Services NEAT Assessment—explore why.
Read More
Content Moderation Fact Sheet Thumbnail
Content Moderation Fact Sheet
Safeguard Your Users and Brand Experience with Alorica’s Content Moderation Solution. Download the Fact Sheet and Learn How.
Read More
Contact Banner Fraud Prevention
Fraud Prevention
Safeguarding your customers, their data, and your reputation
Read More
work at home virtual workforce thumbnail
Problems with Fraud? Alorica to the Rescue!
Explore how a major international bank saved $1.2M annually while reducing AHT by 60 seconds with Alorica Fraud Detection and Prevention Solutions.
Read More
Making Your Community the Best Place it Can Be
Alorica’s Online Community Management keeps your customers safe and secure while boosting your brand with digital CX savvy. Discover the Alorica difference.
Read More
Closing Banner Image
Ready to Get Started?
See how Alorica can help protect your customers from bad actors, scams, fraud and account takeovers.
Let’s Talk!

We use cookies to improve user experience, and analyze website traffic. For these reasons, we may share your site usage data with our analytics partners. By clicking “Accept Cookies,” you consent to store on your device all the technologies described in our Privacy Policy. You can change your cookie settings at any time by managing them in browser settings.

Privacy Policy

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.