Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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Whether you need quick supplemental staffing or rapid scalability, Alorica’s got your back. We recruit, onboard, train and manage the best fit workforce—on any timeline.
Augmenting our global workforce by leveraging a gig marketplace of 150,000 qualified agents, bolted onto the Alorica Anywhere at-home platform and operational best practices.
Alorica’s supplemental staffing solution that provides flexibility for high seasonal demands, low occupancy windows, and multiple consistent demand fluctuations with complete transparency and no disruption to your business.
FTE ramp with less than 2% attrition, across 3 countries and 17 languages
Headcount increase in 90 days to support online ordering and delivery platform
FTE attainment in 6 weeks across 4 locations for urgent government video identity verifications
Agent headcount flexibility by the hour for high volume variability, shifting from a few to 800 agents
To 9,000 FTEs for peak season across 23 lines of business
FTEs deployed for urgent COVID response by government agencies, ramping on average in 2-3 weeks
Days to add 400 FTEs to help a logistics client quickly expand into new markets
FTE ramp year-over-year to support a six-week annual insurance enrollment
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.