All About Fraud Prevention
Backed by over a decade of successful Trust & Safety solutions to minimize fraud losses, prevent chargebacks, and protect customer identities
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Results-Driven Services
We provide a full range of fraud protection, detection, research, and resolution services, including monitoring, verification, takeover detection and data breach support, disputes, and chargebacks and more.
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Highly-Trained Specialists
With over 20 years of experience hiring people with specialized skill sets, we know how to recruit and retain the best-fit fraud specialists to best handle account deactivators, chargebacks, and frustrated customers.
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Fire-Tested Processes
Precision protocols, training and workflows analyze, investigate, and resolve fraud, with a fully-integrated process across Information Security and Compliance, plus Alorica’s Integrity Center to best address and manage misconduct, and cross-channel customer support.
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Industry-Leading Tools and Technology
We respond to every scenario with the right tool at the right time, including actionable analytics to drive insights on fraud trends and AI applications to detect scams and suspicious behavior.
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Innovative Solutions
Alorica harnesses our people-first culture and fresh, creative approach to make positive changes to existing Trust & Safety programs—with bold ideas that challenge in-house fraud prevention methods.
Results You Can Measure
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