All About Virtual Assistant
AVA is more than meets the eye; Her cognitive structure can be tailored to serve a myriad of specific business purposes, allowing her to handle multiple inquires and achieve the desired outcome
-
Efficient
Built on a cloud-based platform, AVA is efficient at executing tasks—and then handing off customer interactions to an agent when needed.
-
Flexible
From FAQs, order tracking and back-office information updates to complex campaigns and service journeys, AVA facilitates a smooth transition between live chat, chatbots and agent-assist modes.
-
Agile
AVA can adjust her behavior in real-time, reacting quickly and easily to market and operational policy changes.
-
Social
AVA plays well with others; she can integrate with 3rd party applications and happily works alongside other bots.
Results You Can Measure
Related Content
![ai-chat-bot-fact-sheet-ALOR-19-603-1 ai-chat-bot-fact-sheet-ALOR-19-603-1](https://www.alorica.com/images/default-source/insights/ai-chat-bot-fact-sheet-alor-19-603-1dcb36912-ca4c-4d54-927e-81a4474fbd8e.png?sfvrsn=e7cb22c5_1)
Meet AVA. She’s not your basic bot
![5 Ways Chatbots Improve Employee Experience Thumbnail](https://www.alorica.com/images/default-source/alorica/5-ways-chatbots-improve-employee-experience-thumbnail14cb1990-6040-47a3-8219-2d580eb08b1e.png?sfvrsn=2a3c3772_1)
5 Ways Chatbots Improve Employee Experience
![AI-Chatbot-AVA-Case-Study AI Chatbot AVA Case Study](https://www.alorica.com/images/default-source/insights/ai-chatbot-ava-case-studya894c25c-9611-4b2a-87e1-055a16af1a74.png?sfvrsn=737f275f_6)
AVA to the Rescue: An AI Chatbot Case Study
![Alorica Automation Banner](/images/default-source/playbook/alorica-automation_banner395c178c-c628-4823-9f28-2576914e1379.jpg?sfvrsn=a3ccd7b3_3)
Alorica Automation
![Contact Optimization Banner](/images/default-source/playbook/contact-optimization_bannerefe25f3e-ac1e-41e3-ace5-16e1dbbfc379.jpg?sfvrsn=e016ea38_3)
Contact Optimization
![playbook bg playbook bg](/images/default-source/sitebuild/closingbanner_image.png?sfvrsn=2e65c613_3)