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The CXChronicles Podcast

Published on September 24, 2020
Join Adrian Brady-Cesana, author of The Four CX Pillars and host of The CXChronicles Podcast, as he welcomes Brandon Rosipko, Director of Customer Experience Transformation at Alorica. Adrian and Brandon touch on several key areas, including Alorica’s digital capabilities, journey mapping and the importance of data and feedback—and agree that above all, CX starts and ends with our people!   Click here to listen to the podcast.    

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.