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A combination of services designed to enhance the gamer experience and increase loyalty.
Troubleshoot and resolve gaming issues quickly to mitigate player frustration.
Builds and supports knowledge management and provides tips and tricks.
Prevent online abuse by moderating content based on intent, local context, and community guidelines.
Protect customer data, identify malicious users, and mitigate potential fraud.
Increase in Customer Experience satisfaction performance
Minute reduction in Avg. Hold Time
Gain in First Call Resolution
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.