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Content Moderation Fact Sheet


We live in an age where everyone can have an online voice. And while that voice is often used to express joy, or excitement, or…memes!... sometimes, the messages, videos and images posted are malicious, manipulative, false or downright dangerous.  

Companies have a lot at stake—reputationally and financially— if they fail to protect the public interest. Enter  Content Moderation—the practice of screening and approving user-generated content (UGC), based on pre-determined guidelines. Effective moderation helps reinforce a client’s online Trust & Safety policy, and maintain compliance with rising regulatory requirements.

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.