When it comes to your company’s success, you have every reason to be choosy.
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Intelligent automation isn’t just about technology—it’s about what technology helps people do. With Alorica’s Robotic & Cognitive Automation (R&CA) strategies, you can help integrate, unify and transform processes, leading to happier agents, happier clients and—most importantly—happier customers.
Annual cost savings by automating manual transactions
Reduction in errors, for near-perfect process handling
Reduction in call handle times
First-Year projected ROI for major consumer electronics manufacturer
Lower cost to serve using Alorica automation
Productivity increase using RPA, reducing handle times by six minutes
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.