Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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Intelligent automation isn’t just about technology—it’s about what technology helps people do. With Alorica’s Robotic & Cognitive Automation (R&CA) strategies, you can help integrate, unify and transform processes,
leading to happier agents, happier clients and—most importantly—happier customers.
Annual cost savings by automating manual transactions
Reduction in errors, for near-perfect process handling
Reduction in call handle times
First-Year projected ROI for major consumer electronics manufacturer
Lower cost to serve using Alorica automation
Productivity increase using RPA, reducing handle times by six minutes
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.