Please enter three or more characters.

Alorica Automation
Transforming the customer experience through automation and process re-engineering
Let’s Talk!
Contact Banner

Desired Outcomes… Delivered

Inconsistent agent delivery, expanding operational costs, too much time spent on simple, low value tasks? With Alorica’s automation expertise doing all the heavy lifting, there’s nothing standing between you and your organizational goals.
Efficiency & Optimization
Remove friction to maximize your CX investments, performance, and ROI.
Prepare for the unexpected with a CX journey protected by design to give you peace of mind.
We specialize in rapid market expansion, empowering customer growth, and increasing profitability.
pixels image

Results You Can Measure


Annual cost savings by automating manual transactions


Reduction in errors, for near-perfect process handling


Reduction in call handle times


First-Year projected ROI for major consumer electronics manufacturer


Lower cost to serve using Alorica automation


Productivity increase using RPA, reducing handle times by six minutes

Related Content

Alorica Analytics Data and CX Analytics Fact Sheet
Alorica Analytics: Real-world results that transform CX...
Elevate your brand from “good” to “insanely great” with Alorica’s CX Data Analytics. Call us & turn your customer experience data into actionable insights.
Read More
AI Chatbot AVA Case Study
AVA to the Rescue: An AI Chatbot Case Study
Explore how a major consumer electronics manufacturer achieved 800% ROI and 93.5% inquiry resolution with Alorica AI Chatbot solutions.
Read More
Meet AVA. She’s not your basic bot
Get to know AVA, the Alorica Virtual Assistant. Discover how artificial intelligence and chatbots are revolutionizing the customer experience.
Read More
Alorica Experiences Practice
Strategic partners for the life of your business
Read More
Banner Agent Assist
Agent Assist
Setting agents up for success from the first point of contact
Read More
Contact Banner Automated Discovery
Automated Discovery
Otto the Discovery BotTM ushers in a new digital era of productivity with Automated Discovery
Read More
Closing Banner Image
Ready to Get Started?
Ready to take your digital CX to the next level and beyond? Talk to us today to learn how Alorica Automation can make your business even better.
Let’s Talk!

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.