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Alorica Automation

Transforming the customer experience through automation and process re-engineering
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Desired Outcomes… Delivered

Inconsistent agent delivery, expanding operational costs, too much time spent on simple, low value tasks? With Alorica’s automation expertise doing all the heavy lifting, there’s nothing standing between you and your organizational goals.
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Efficiency & Optimization
Remove friction to maximize your CX investments, performance, and ROI.
Continuity
Continuity
Prepare for the unexpected with a CX journey protected by design to give you peace of mind.
Growth
Growth
We specialize in rapid market expansion, empowering customer growth, and increasing profitability.
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Results You Can Measure

$500K

Annual cost savings by automating manual transactions

99%

Reduction in errors, for near-perfect process handling

30%+

Reduction in call handle times

147%

First-Year projected ROI for major consumer electronics manufacturer

83%

Lower cost to serve using Alorica automation

85.7%

Productivity increase using RPA, reducing handle times by six minutes

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Ready to Get Started?
Ready to take your digital CX to the next level and beyond? Talk to us today to learn how Alorica Automation can make your business even better.
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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.