Revenue Generation

We don’t just drive sales. We create lasting impressions.

A better method for a better outcome.

Acquire, strengthen and grow your customer relationships using a more sophisticated sales strategy. At Alorica, we approach this challenge from both sides—customer acquisition and retention—by implementing predictive modeling and contact strategies, and by making process improvements that foster brand loyalty, renewals and repurchases. Our revenue generation services include multichannel outreach campaigns to help you acquire new customers, sell additional products and services and win back or retain existing customers.

Driven by performance. Grounded in experience.

  • Sophisticated sales using targeted contact strategies, analytics and predictive modeling
  • Sales leadership team and over 25 years’ experience in revenue generation solutions
  • Alorica Boost, our proprietary sales process, optimizes sales for the world’s biggest brands

image

image

Results you can measure.

  • 20–25% increase in sales by deploying predictive analytics and contact strategies
  • Save 8 out of every 10 customers planning to cancel services with consultative sales and retention processes
  • 15% decrease in cost-per-sale by using customer segmentation strategies and a blended inbound/outbound agent approach

Putting the customer at the center of it all.

  • Center of Analytical Excellence data scientists assess over 300 million households to interpret lead demographics and buyer behaviors—this is critical for building predictive models based on customers’ likelihood to purchase
  • Boost, Alorica’s proprietary sales process, incorporates three distinct components that work together to deliver optimal revenue generation solutions
  • Customer Experience Transformation (CxT) services optimize contact channels and identify opportunities to enhance customer loyalty from acquisition through extension
  • Extend your sales strategy with omni-channel communication capabilities that facilitate effortless interactions with your brand—regardless of communication channel

image

Taking It to the Top: An SMB Sales Case Study

This Fortune 50 company—one that processes millions of transactions daily and provides innovative payment, travel and expense management solutions—sought to reconfigure their entire go-to-market strategy. We had our work cut out for us.

View Case Study
0
close rate on appointments scheduled for field sales personnel
0
new high-value business customers per year
0
increase in revenue per customer
0
decrease in average hours per sale

Let's get started.

Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction, and bottom line.