Revenue Generation

Alorica’s smart selling system is money in the bank
 

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25+ years exploiting revenue opportunities

Turbo-charging customer retention/win back, up/cross-selling, loyalty, and acquisition by making the right offer at the right time to support your sales outsourcing needs.

Desired Outcomes…Delivered

Growth
We drive growth, whether it’s supporting a new market entry or capturing lost upsell opportunities

Loyalty & Engagement
Strategic engagements get the results you want, with the amazing CX you need for sustained growth

Actionable Insights
Gain deeper insights into your customer and their journey to optimize your CX

Boosting Your Bottom Line

Skyrocket your revenue-generating initiatives with Alorica

  • Inbound/Outbound Sales: Drives sales conversion for B2B and B2C revenue generation initiatives through robust data-driven programs.
  • Lead Generation: Identifies and cultivates potential customers for your products or services.
  • Retention/Win-back: Drives profitability by modeling and executing against high probability offers.
  • Upsell/Cross-sell: Increases revenue, and reduces new customer acquisition cost with robust cross-sell/up-sell training and incentives, and customer pricing model upgrades.
  • Licensed Sales: Supports health plan, property/casualty, and travel insurance needs with over 300 licensed agents.
  • Alorica Pay: Processes payments effortlessly with a 24/7 secure, omnichannel, cloud-based payment and data protection solution.

Results You Can Measure

18pt.

Historical close rate increase

12%

Increase in revenue per customer

$15M

Annual revenue increase with upselling and cross-selling

25%

Reduction in average hours per sale

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Discover the difference Alorica’s personalized solutions can mean to your customer retention, satisfaction, and bottom line