SST Loan Servicing

Reduce loan loss, drive efficiency, improve performance and make every customer interaction count.
 
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Back it up! Mitigate risk, eliminate cash flow disruptions—and make sure your portfolios continue to perform!

Ensure you select a back-up loan servicer that safeguards service continuity and customer relationships. What you need to know when exploring financial services solutions.

Explore a proven track record of successful loan management.

Through our subsidiary, Systems and Services Technologies (SST), Alorica provides end-to-end loan servicing solutions for auto loans, RV, marine, motorcycle, power sport, credit card, unsecured consumer loans and other consumer receivables.

Loan Servicing Experience and Insights

  • Comprehensive cost-effective solutions for both mature and growing portfolios
  • Significant industry experience reduces operational risk and burden
  • Servicing expertise across the credit spectrum enhances performance

Our Advantages

Our end-to-end servicing model meets the needs of any portfolio, regardless of credit quality. The team treats all portfolios with dedication and ownership—from the very first welcome call, all the way to closure.

  • 20+ years of industry experience; compliant on local and national levels
  • 15 years of long-standing industry relationships
  • Tech-driven servicing enhancements: online payments, dialer technology, direct mail/marketing campaigns

Click here to learn more about expertise in reducing loan losses and connecting with customers.

Portfolio that cross the credit spectrum - prime, near-prime and sub-prime

Approximately 350 dedicated servicing professionals, with additional capacity available

More than $25 billion in active and backup servicing under management

Putting the customer at the center of it all

 

  • We focus on the back-office operations—so you can focus on the direction of your business
  • Alorica works to customize a servicing solution that balances business needs and client service.
  • We know our performance can affect your business, and we are a trusted, proven partner

Related Insights

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Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction, and bottom line.