Reduce loan loss, drive efficiency, improve performance and make every customer interaction count.
Contact Us to Learn More
Through our subsidiary, Systems and Services Technologies (SST), Alorica provides end-to-end loan servicing solutions for auto loans, RV, marine, motorcycle, power sport, credit card, unsecured consumer loans and other consumer receivables.
Our end-to-end servicing model meets the needs of any portfolio, regardless of credit quality. The team treats all portfolios with dedication and ownership—from the very first welcome call, all the way to closure.
Click here to learn more about expertise in reducing loan losses and connecting with customers.
Portfolio that cross the credit spectrum - prime, near-prime and sub-prime
Approximately 350 dedicated servicing professionals, with additional capacity available
More than $25 billion in active and backup servicing under management
Reduce fraud loss up to 89%. Discover Alorica’s comprehensive approach to fraud protection, and learn how we safeguard customer data and brand reputations.
Discover how our PBM Solutions helped a leading retail PBM achieve a 20% boost in CSAT scores in just two months during the height of the COVID pandemic.
Alorica technology customer service solutions can help you achieve 85% average first-call resolution, trim phone support staffing by 15% and cut fraud loss by 89%.
Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction, and bottom line.
