Reduce loan loss, drive efficiency, improve performance and make every customer interaction count.
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Through our subsidiary, Systems and Services Technologies (SST), Alorica provides end-to-end loan servicing solutions for auto loans, RV, marine, motorcycle, power sport, credit card, unsecured consumer loans and other consumer receivables.
Our end-to-end servicing model meets the needs of any portfolio, regardless of credit quality. The team treats all portfolios with dedication and ownership—from the very first welcome call, all the way to closure.
Click here to learn more about expertise in reducing loan losses and connecting with customers.
Portfolio that cross the credit spectrum - prime, near-prime and sub-prime
Approximately 350 dedicated servicing professionals, with additional capacity available
More than $25 billion in active and backup servicing under management
Read how Alorica’s work-at-home virtual training model helped a major social media client achieve 1% or less attrition across all sites.
Empower a frictionless customer journey with Omnichannel Solutions to deliver unified customer experiences across all channels and enhance brand loyalty.
Get to know AVA, the Alorica Virtual Assistant. Discover how artificial intelligence and chatbots are revolutionizing the customer experience.
Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction, and bottom line.
