What We Solve
Deliver the Services and Experiences Your Consumers and Members Expect
Today’s digital-savvy health consumers expect personalized service that not only meets them where they are, but also delivers an omnichannel, frictionless experience.
Providing an experience that delivers the autonomy, convenience, and freedom of choice your members demand is essential to driving loyalty and keeping your bottom line healthy.
Who We Help
With over 20 years of industry-leading expertise across payers, PBMs, and healthcare providers, we deliver optimal results with insanely great CX
Payers
Ensuring effective program utilization, efficiency, and cost reduction while maintaining member satisfaction is a tricky balancing act.
But with Alorica’s industry-leading, award-winning approach, you can improve operations, reduce costs, and increase member loyalty—easily and efficiently.
Provider
Meeting patient experience expectations while mitigating readmittance and minimizing coding errors is a tall order for healthcare providers.
Alorica’s decades of expertise makes reducing administrative burdens, improving revenue management, and driving patient satisfaction easy.
Pharmacy Benefit Manager
Pharmacy benefit managers have a lot on their plates—managing prior authorizations, retail-to-mail conversions, cost/revenue management—along with keeping up with ever-changing policies and regulations.
Alorica takes the pain out of the process with targeted solutions to increase productivity, improve revenue attainment, and ease administrative burdens.
Ensuring effective program utilization, efficiency, and cost reduction while maintaining member satisfaction is a tricky balancing act.
But with Alorica’s industry-leading, award-winning approach, you can improve operations, reduce costs, and increase member loyalty—easily and efficiently.
Meeting patient experience expectations while mitigating readmittance and minimizing coding errors is a tall order for healthcare providers.
Alorica’s decades of expertise makes reducing administrative burdens, improving revenue management, and driving patient satisfaction easy.
Pharmacy benefit managers have a lot on their plates—managing prior authorizations, retail-to-mail conversions, cost/revenue management—along with keeping up with ever-changing policies and regulations.
Alorica takes the pain out of the process with targeted solutions to increase productivity, improve revenue attainment, and ease administrative burdens.How We Help
Solutioning for Your Success
Whether it’s HealthTech, Pharma, Digital Health, Life Sciences, provider, payer, or PBM, our CX and transformative digital healthcare solutions are customized to meet your needs
Alorica Automation
Transform your customer experience through process reengineering and automation.
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Contact Optimization
Create an efficient CX strategy that balances customer demands and operational excellence by driving digital channels, optimizing assisted interactions, and expanding self-serve interactions.
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Revenue Generation
Optimize revenue cycle management by improving inefficient processes like claims submission, initial payment, medical coding, and payment resolution services.
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Omnichannel
Unify your digital channels by leveraging a cloud-based turnkey solution that builds customer satisfaction and loyalty.
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Transform your customer experience through process reengineering and automation.
Learn More
Create an efficient CX strategy that balances customer demands and operational excellence by driving digital channels, optimizing assisted interactions, and expanding self-serve interactions.
Learn More
Optimize revenue cycle management by improving inefficient processes like claims submission, initial payment, medical coding, and payment resolution services.
Learn More
Unify your digital channels by leveraging a cloud-based turnkey solution that builds customer satisfaction and loyalty.
Learn MoreResults
Results You Can Measure
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