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Alorica Inc., a global leader in customer experience solutions, today announced it has been selected to be included in IAOP’s Impact Sourcing Champions Index in partnership
with the Global Mentorship Initiative (GMI). The Index is IAOP’s inaugural list of companies that have distinguished themselves as trailblazers in Impact Sourcing.
Companies implementing Impact Sourcing prioritize providing career development opportunities to people who otherwise have limited prospects. According to IAOP, it has been shown to provide many business benefits, including access to new sources of talent,
higher levels of employee engagement, and lower attrition rates, while offering employees their first step onto a career ladder that leads to economic self-sufficiency. As Alorica continues to grow and hire thousands of locals in the countries it
operates around the world, the company remains committed to creating career paths for those most in need.
Debi Hamill, IAOP’s CEO, explained, “Doing well by doing good is now more important than ever. Ensuring that disadvantaged populations have access to formal employment and decent work, allowing them to improve their conditions, acquire a career,
and thus lift themselves, their families, and their communities out of poverty is one of the most suitable means to economic growth. I am proud of the work these organizations are doing.”
“We are honored to be a part of IAOP’s Impact Sourcing Champions Index,” said Joyce Lee, Chief Culture Officer at Alorica. Our vision of making lives better one interaction at a time doesn’t just apply to the customers we serve,
but also to our Aloricans around the world, especially those who just need a little hand up to better support themselves, their families and their communities. As a large employer in many of the countries we operate, we will keep doing what we can
to create a positive impact wherever we can through impact sourcing, which has never been more important. It’s the right thing to do and we look forward to continue partnering with organizations like IAOP to be a part of the solution.”
Joyce Lee also serves as a Co-Chair of IAOP’s SRO Chapter. The Social Responsibility in Outsourcing Chapter (SRO) is chartered with promoting awareness for how the BPO industry can embrace social responsibility in their business strategy. The
Chapter was created to encourage companies to share their success and learnings from implementing various socially responsible models including; impact sourcing, establishing a social mission and tactics, ethical labor practices, sustainability, and
industry collaboration. To find out more about Alorica’s Corporate Social Responsibility, go to: https://www.alorica.com/corporate-social-responsibility/
Media ContactSunny Yu
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.