Flexibility and At-Home Solutions Help Maintain Continuity Amidst COVID-19.
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Today’s customers expect more than just support–they want, easy, efficient, and fast with every interaction. We help you rise to the challenge with a “whole customer” holistic approach that gives your customers control
of how they get help—whenever, wherever they need it.
Calls deflected using Alorica Automation for a technology company
Reduction in phone support by improving customer self-service for a technology and software company
Savings per month by offering customer resolutions in an online community for a technology company
Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica,
but all remain separate legal entities.