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Last-Mile-Technology-Logistics-Company-Customer-Care-Case-Study

A Splash of Awesome Case Study

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During the COVID-19 pandemic, demand for food delivery surged. Read this case study to explore our partnership with a leading last-mile logistics platform—and uncover how we increased headcount by 1,200% and grew one line of business into six!

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Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.