alorica

Please enter three or more characters.

Decoding Millenials banner

Decoding Millennials

Download

Millennials are on the rise, and poised to make up 75% of the workforce by 2025.  

Download the Decoding Millennials eBook for proven ways to recruit and retain Generation Y.  

Decoding Millennials eBook Content Summary


  • The Millenial Mindset

  • Values, Culture & Collaboration

  • Motivator #1: Opportunities for Personal Growth
    • CASE STUDY: How Contact Centers Can Provide Growth While Meeting Organizational Goals

  • Motivator #2: Development of Strong Relationships
    • CASE STUDY: Community Outreach Builds Deeper Relationships and Engagement

  • Motivator #3: Access to Transparent and Tech-Savvy Communications
    • CASE STUDY: Tablets: A Critical Productivity Tool

  • Motivator #4: Engagement in Purposeful Work
    • CASE STUDY: Making Lives Better with Alorica

  • Motivator #5: The Balance of Work and Play
    • CASE STUDY: Increase Satisfaction by Allowing Agents to Manage Their Schedules

Want to learn about how Alorica can help your organization get started on transforming your customer experience?  Visit our customer experience management solutions page.

Thank you for filling out our form. Loading animation

Get the Report

By creating an account to access our gated information, you agree that you may receive communications from Alorica Inc., including its affiliates and subsidiaries, such as newsletters, special offers, and account reminders and updates. You also understand that you can remove yourself from these communications by clicking the “Unsubscribe” link in the footer of the actual email.

We use cookies to improve user experience, and analyze website traffic. For these reasons, we may share your site usage data with our analytics partners. By clicking “Accept Cookies,” you consent to store on your device all the technologies described in our Privacy Policy. You can change your cookie settings at any time by managing them in browser settings.

Privacy Policy

Alorica Inc. (“Alorica”) is the holding company of various direct and indirect subsidiaries, including Systems & Services Technologies, Inc. (SST). Many of Alorica Inc.’s subsidiaries operate under the brand, Alorica, but all remain separate legal entities.