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  Last-minute changes to the scope loomed menacingly, but by hiring specialty coaches, enlisting additional expert resources and reducing unnecessary service dispatches, a major communications provider saved millions of dollars while observing a significant uptick in customer satisfaction.
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  IAOP® has named Alorica to its 2017 Global Outsourcing 100 List
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Say Hello

Home Who is Alorica? Our Leadership

Our Leadership

Discover a seasoned team of BPO experts who come from every corner of industry. Financial gurus. Business leaders. Legal experts. All dedicated to applying their decades of experience to solving our clients’ unique challenges.

Meet our top brass.

Get to know the men and women who blaze new trails for us every day—and who look dang good doing it.

Click on each to learn more about them!

Andy Lee

Chairman & Chief Executive Officer

Chris Crowley

Chief Commercial Officer

Greg Haller

Chief Operating Officer

Bhaskar Menon

Chief Transformation Officer

KJ Tjon

Chief Financial Officer

Greg Hopkins

Chief Client Officer

Steve Phillips

Chief Information Officer

Tania King

Chief Employee Experience and Legal Officer

Lance Hale

President - North America & Europe

Rainerio “Bong” Borja

President – Asia

Jose Urizar

Interim President - Latin America & The Caribbean

Jay King

President - Financial Solutions

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