Andy Lee
Chairman & Chief Executive Officer
Our Leadership
Discover a seasoned team of BPO experts who come from every corner of industry. Financial gurus. Business leaders. Legal experts. All dedicated to applying their decades of experience to solving our clients’ unique challenges.
Meet our top brass.
Get to know the men and women who blaze new trails for us every day—and who look dang good doing it.
Click on each to learn more about them!
Chris Crowley
Executive Vice President & Chief Commercial Officer
Greg Haller
Chief Operating Officer
Susan Dumond, Ph.D.
Chief Employee Experience Officer
Mike Clifton
Chief Information Officer
Max Schwendner
Chief Financial Officer
Bhaskar Menon
Chief Transformation Officer
Shawn Stacy
Chief Client Officer
Colleen Beers
President, North America & Europe Operations
Rainerio “Bong” Borja
President, Asia-Pacific Operations
Brian Delaney
President, Latin America & the Caribbean Operations
Jay King
President, Financial Solutions
Joyce Lee
Chief Culture Officer & President, MLBA
Jeffrey Aldaz
Senior Vice President of Global Business Service
Colson Hillier
Chief Marketing Officer
Dan Montenaro
Executive Vice President & General Counsel
Bob Corsi
Senior Vice President, Sales and Operations Enterprise Planning
Let's get started.
Your business has unique customer management needs. See the difference a personalized solution can mean to your customer retention, satisfaction, and bottom line.
