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  Team Be Nimble, Team Be Quick
  Last-minute changes to the scope loomed menacingly, but by hiring specialty coaches, enlisting additional expert resources and reducing unnecessary service dispatches, a major communications provider saved millions of dollars while observing a significant uptick in customer satisfaction.
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  Learn about our team and how we make lives better…one interaction at a time—for our clients, customers, colleagues and communities.
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  The 411 on Robotic Automation
  Robots—in reality, they’re pretty darn useful in helping agents solve simpler issues faster. Watch our video and discover how RDA and RPA processes can help agents deliver an insanely great customer experience.
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  IAOP® has named Alorica to its 2017 Global Outsourcing 100 List
  IAOP® has named Alorica to its 2017 Global Outsourcing 100 list of the world’s best outsourcing service providers. The list includes companies from around the world that provide the full spectrum of outsourcing services.
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  Looking for an insanely great opportunity? Explore everything Alorica has to offer!
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Say Hello

Home Who is Alorica? Our Leadership

Our Leadership

Discover a seasoned team of BPO experts who come from every corner of industry. Financial gurus. Business leaders. Legal experts. All dedicated to applying their decades of experience to solving our clients’ unique challenges.

Meet our top brass.

Get to know the men and women who blaze new trails for us every day—and who look dang good doing it.
Click on each to learn more about them!

Andy Lee

Chairman & Chief Executive Officer

Chris Crowley

Executive Vice President & Chief Commercial Officer

Greg Haller

Chief Operating Officer

Tania King

Chief Employee Experience and Legal Officer

Steve Phillips

Chief Information Officer

KJ Tjon

Chief Financial Officer

Bhaskar Menon

Chief Transformation Officer

Shawn Stacy

Chief Client Officer

Colleen Beers

President – North America & Europe

Rainerio “Bong” Borja

President – Asia

Jose Urizar

Interim President - Latin America & The Caribbean

Jay King

President - Financial Solutions

Jeffrey Aldaz

Senior Vice President of Global Business Services

Colson Hillier

Chief Marketing Officer

Joyce Lee

Chief Culture Officer & President, MLBA

Bob Corsi

Senior Vice President, Sales and Operations Enterprise Planning

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